Seller guides

A quick tour of the dashboard Home page: stat cards, alerts, quick actions, recent orders, store health, and the Getting Started checklist for new sellers.

4 min read

Link your Etsy, Shopify, TikTok Shop, or WooCommerce store to Printonic so your orders sync automatically. Covers connecting, renaming, testing, disconnecting, and reconnecting.

4 min read

Create a scoped API key so Claude, Cursor, ChatGPT, or another AI assistant can search the catalog, see your stores and products, draft listings, and propose publishes and orders that wait for your approval, all limited to your own account.

7 min read

Find products to sell: search the catalog, narrow results with category, tag, and TikTok filters, then open a product page to review pricing, variations, mockups, and shipping before you add it.

4 min read

Turn a catalog item into your own product: pick variations, upload your art, set prices, and publish it to your store with the step-by-step setup wizard.

7 min read

Upload your artwork once, save print-ready versions of it for different products, and reuse those versions when you build listings.

5 min read

Finish your product's Listing step (store, title, description, pricing), publish it to your connected store, and find your SKU codes afterward.

4 min read

Already have a live listing on your store? Skip listing setup, generate Printonic SKU codes, and paste them into your listing so orders route to Printonic for fulfillment.

4 min read

Connect a US TikTok Shop, set up a TikTok-ready product, clear the pre-publish checks (category, pricing, weight, required attributes), and publish your listing.

5 min read

Save per-store defaults for tags, shipping, category, and profit so new listings arrive pre-filled and you can skip straight to publishing.

4 min read

Every order from every connected store lands in one Orders tab. Learn what each status means, how to sync, and how to send, ignore, restore, or resubmit orders in bulk.

5 min read

Two things can pause an order: Printonic does not recognize the item's SKU (it lands in External orders), or an item is missing a required print file (Send to Fulfillment stays disabled). Here is how to fix both.

6 min read

Submit one order or a whole batch for production. Covers the Send to Fulfillment button, the checkout cost breakdown, how your wallet balance applies automatically, paying the rest with a saved card, and adding funds mid-checkout.

4 min read

Every order ships with DHL SmartMail Parcel Expedited by default. Learn how to compare faster carriers on an order, what an upgrade costs, and why TikTok prepaid-label orders have no carrier choice.

4 min read

Place an order yourself for an offline sale, a product sample, or a test run. Pick your published products, enter the shipping address, review costs, and send it to fulfillment like any other order.

5 min read

Follow an order from Submitted to Shipped to Delivered, find the carrier and tracking number, and learn how tracking reaches your customer automatically.

3 min read

Something wrong with an order? Request a refund, reprint, cancellation, or order change straight from the order page, attach photos, and track the request until it is resolved.

4 min read

Fund your wallet, save cards or bank accounts, read your transaction history, print receipts, and download CSV exports for taxes, all from the Billing tab.

6 min read

Bundle 2 to 8 products into a gift-ready set, turn it into a listing draft, and publish it to TikTok Shop or Etsy. Printonic assembles, boxes, and ships every order for you. Selling one of our ready-made sets instead needs no builder and no Pro.

6 min read

Chat with the Printonic AI agent to research catalog products, plan listings, prepare your artwork, and create ready-to-review listing drafts. Pro feature, currently in Beta.

6 min read

Let buyers add their own names, dates, and photos on Etsy. Printonic asks the questions on your listing, renders the print file automatically when the order arrives, and holds it for your approval. Pro feature, currently in Beta.

9 min read

Turn older Etsy listings into personalized products without republishing. Your listing history, reviews, and search ranking stay exactly as they are. Pro feature, currently in Beta.

5 min read

Put your brand on every package: set a custom return address for shipping labels, and add a 6x4 package insert card and a 2x2 inch round packaging sticker for each of your stores.

5 min read

Track your revenue, orders, and top products on the Analytics page, then use Market Pulse to research what is already selling on Etsy for any keyword or niche.

5 min read

Pick a gift, add your recipients, pay once. Send each person a link so they enter their own shipping address and pick a size, or upload a spreadsheet of addresses in the US, Canada, the UK, Australia, Germany, France, the Netherlands, Italy or Spain. Add a printed card to every parcel, download a quote with your PO number, and export the manifest for finance.

9 min read

How a company orders gifts for a team: request a sample kit, start a team order, what happens between approval and delivery, and how address collection will work.

4 min read

Create a Printonic for Teams account, invite the colleague who approves spending, learn what owners, approvers and requesters can do, and see how a team order goes from request to approval to production.

6 min read

Upload your logo once and see it on the collection products before you order. Then, on any team order, print your own artwork instead: a file for this order or a pick from the team's artwork library, with a real picture of the final product before you pay. What the files should look like, why some items stay plain, and how the library works.

7 min read

One Billing page built for accounts payable: fund the team balance by card, bank transfer or a deposit invoice; pay team orders by invoice on net terms; download every invoice, receipt and statement as a PDF printed with your company details; export payments and spend by cost center for your finance system.

8 min read

Check the date first, then choose bulk to the venue or one parcel per attendee. Rush production, venue delivery windows with a booth number, mixed sizes in one grid, and kit assembly are all built in.

6 min read

Connect an assistant to your team and ask it in plain words: show the collections, quote the welcome set for these new hires, file it for approval. The assistant never pays. Every order it files waits in your approvals tray until an owner or approver says yes, unless the owner sets a limit under which orders go through on their own.

6 min read

Connect Gusto, Rippling or BambooHR (or import a spreadsheet of people), write a rule once, and Printonic creates a team order for the right person on the right day. Each recipient gets a link to enter their own address. Sends wait for an approver, or are paid from the team balance within the caps you set.

8 min read

Where to click when something about a team order needs a person, what to have ready, what the assistant can answer on its own, and our promise: a person replies within one business day.

3 min read

Pick one HubSpot or Salesforce contact or several at once (or type a name and email), pick the gift, write a line, send. Each contact enters their own address through a private link, every gift is paid from the team balance within your monthly budget, and the activity is written back to each contact record when it is sent, addressed, shipped and delivered. Rules can send gifts on their own when a record is created or moves to a stage.

9 min read

Connect your Slack workspace once, let each colleague link their own account with a single-use code, then type /printonic to open a short gift form. Printonic prices the request, sends a private preview back in Slack, and holds the gift in your approval tray until an owner or approver confirms the total.

6 min read

For gifting platforms and agencies: create a team order for your client with one call (a bundle, many recipients, claim links, printed card, event date), pay through your partner billing mode, follow every gift with signed webhooks, and cancel before production.

8 min read

Turn a Clay table of prospects or customers into shipped gifts: one HTTP API enrichment sends a gift per row, the recipient enters their own address through a private link, and a second column (or a webhook) shows when each gift was claimed, shipped and delivered.

8 min read