Seller guides

A quick tour of the dashboard Home page: stat cards, alerts, quick actions, recent orders, store health, and the Getting Started checklist for new sellers.

4 min read

Link your Etsy, Shopify, TikTok Shop, or WooCommerce store to Printonic so your orders sync automatically. Covers connecting, renaming, testing, disconnecting, and reconnecting.

4 min read

Find products to sell: search the catalog, narrow results with category, tag, and TikTok filters, then open a product page to review pricing, variations, mockups, and shipping before you add it.

4 min read

Turn a catalog item into your own product: pick variations, upload your art, set prices, and publish it to your store with the step-by-step setup wizard.

7 min read

Upload your artwork once, save print-ready versions of it for different products, and reuse those versions when you build listings.

5 min read

Finish your product's Listing step (store, title, description, pricing), publish it to your connected store, and find your SKU codes afterward.

4 min read

Already have a live listing on your store? Skip listing setup, generate Printonic SKU codes, and paste them into your listing so orders route to Printonic for fulfillment.

4 min read

Connect a US TikTok Shop, set up a TikTok-ready product, clear the pre-publish checks (category, pricing, weight, required attributes), and publish your listing.

5 min read

Save per-store defaults for tags, shipping, category, and profit so new listings arrive pre-filled and you can skip straight to publishing.

4 min read

Every order from every connected store lands in one Orders tab. Learn what each status means, how to sync, and how to send, ignore, restore, or resubmit orders in bulk.

5 min read

Two things can pause an order: Printonic does not recognize the item's SKU (it lands in External orders), or an item is missing a required print file (Send to Fulfillment stays disabled). Here is how to fix both.

6 min read

Submit one order or a whole batch for production. Covers the Send to Fulfillment button, the checkout cost breakdown, how your wallet balance applies automatically, paying the rest with a saved card, and adding funds mid-checkout.

4 min read

Every order ships with DHL SmartMail Parcel Expedited by default. Learn how to compare faster carriers on an order, what an upgrade costs, and why TikTok prepaid-label orders have no carrier choice.

4 min read

Place an order yourself for an offline sale, a product sample, or a test run. Pick your published products, enter the shipping address, review costs, and send it to fulfillment like any other order.

5 min read

Follow an order from Submitted to Shipped to Delivered, find the carrier and tracking number, and learn how tracking reaches your customer automatically.

3 min read

Something wrong with an order? Request a refund, reprint, cancellation, or order change straight from the order page, attach photos, and track the request until it is resolved.

4 min read

Fund your wallet, save cards or bank accounts, read your transaction history, print receipts, and download CSV exports for taxes, all from the Billing tab.

6 min read

Bundle 2 to 8 products into a gift-ready set, turn it into a listing draft, and publish it to TikTok Shop or Etsy. Printonic assembles, boxes, and ships every order for you.

6 min read

Chat with the Printonic AI agent to research catalog products, plan listings, prepare your artwork, and create ready-to-review listing drafts. Pro feature, currently in Beta.

6 min read

Create a scoped API key so Claude, Cursor, ChatGPT, or another AI assistant can search the catalog, see your stores and products, and draft listings for you, all limited to your own account.

5 min read

Put your brand on every package: set a custom return address for shipping labels, and add a 6x4 package insert card and a 2x2 inch round packaging sticker for each of your stores.

5 min read

Track your revenue, orders, and top products on the Analytics page, then use Market Pulse to research what is already selling on Etsy for any keyword or niche.

5 min read